Contact

Contact

California

Corporate Headquarters

+1 510 649 2200

1646 North California Blvd
Suite 600
Walnut Creek, CA 94596
USA

New York

 

+1 212 575 9100

36 West 44th Street
Suite 300
New York, NY 10036
USA

Dubai, UAE

 

+971 4 247 2627

19th Floor, Suite 09
The Exchange Tower
Business Bay, Dubai
P.O. Box 51208
UAE

Sales / Product Information

P: +1 510 649 2201
Contact CSI Sales
M-F: 8am - 5pm (Pacific Time)

Licensing & Installation Support

P: +1 510 649 2203
M-F: 5am - 7pm (Pacific Time)

E: license@csiamerica.com
M-F: 24 Hours

Technical Support

Maintenance Subscribers *

P: + 1 510 649 2202
M-F: 6am - 5pm (Pacific Time)

E: support@csiamerica.com
M-F: 24 Hours

*Users with expired maintenance are not eligible for technical support. To purchase maintenance, contact CSI Sales or call +1 510 649 2201.

International Channel Partners

Channel Partner Map & Directory

If you purchased your software through one of our international channel partners and have questions regarding support, upgrades, or maintenance, please contact them directly.

Online Training & Educational Services

Online training sessions utilize web and tele-conferencing technology to deliver a convenient and interactive training, experience for users of SAP2000, CSiBridge, ETABS and SAFE, software. You may choose from among pre-designed or custom, sessions. Each session typically lasts 1–2 hours, depending upon, the complexity of the training topic, and includes live question and answer sessions.
E: education@csiamerica.com

General Feedback

For compliments, complaints, and general feedback.
E: feedback@csiamerica.com

2022 Holiday Schedule

Friday, December 31, 2021New Year's Day 2022 (observed)
Monday, January 17Martin Luther King Day
Monday February 21President's Day
Monday, May 30Memorial Day
Monday, June 20Juneteenth (observed)
Monday, July 4Independence Day
Monday, September 5Labor Day
Thursday-Friday, November 24-25Thanksgiving
Friday, December 23Christmas Eve (observed)
Monday, December 26Christmas (observed)
Monday, January 2, 2023New Year's Day 2023 (observed)